What is included in my subscription?
Access to the full range of Forge APIs is included with the specified number of cloud credits that may be spent on the APIs above.
Does my subscription automatically renew at the end of my subscription term?
Your subscription will automatically renew each month by default. You can change the renewal settings for your Forge subscription at any time from the Account Portal.
Do my cloud credits roll over from month to month?
For monthly subscriptions, cloud credits expire each month. Cloud credits included in the free trial expire 12 months from account registration.
How can I purchase additional cloud credits?
If you use up your cloud credits as defined in your subscription, please contact us to learn more about how to purchase more.
Can I use my Forge subscription cloud credits for other Autodesk consumption services?
Not yet. Currently, cloud credits included in your Forge subscription are nontransferable and redeemable for Forge APIs only.
Can I buy multiple subscriptions under the same account?
No. You may only buy one subscription under a single Autodesk account. If you mistakenly purchased multiple concurrent subscriptions, only the subscription purchased first will be active, and you will need to cancel the erroneous subscription by contacting our support team.
We currently only use one API. Is there a pricing package for individual APIs?
With a Forge subscription, you can apply your cloud credits to the APIs of your choice.
Does Autodesk offer special Forge pricing for students and startups?
At present, students, educators, and startups are welcome to make use of the free trial, with complimentary subscriptions available soon. Stay tuned for additional details and terms.
When am I billed for my subscription?
Subscriptions are billed monthly, at the beginning of each billing period.
When do my cloud credits reset?
For monthly subscriptions, cloud credits reset on the same day each month, but cycles that start between the 28th and 31st of a month will have reset dates anywhere within that range in subsequent months.
Do the prices listed above include taxes?
No. The total price, including any applicable taxes, will be calculated during checkout.
Does Forge offer pricing for enterprise-scale use?
Yes. Contact us to learn more.
I had a Forge account before subscriptions were offered. Do these limits apply to me?
Yes. Developers who were already registered on Forge can continue to use the platform without limits until December 9, 2016. At that time, free accounts will be converted into trials with 500 cloud credits expiring on November 8, 2016. Developers requiring more usage are encouraged to purchase a subscription.
Will my access keys created before the announcement of pricing be affected by this update?
No. All access keys will remain operational, but your existing apps will be bound by the new Terms of Service.